Call Pod vs. Telephone Box: How to Choose?

Sometimes you just have to get away from the pressure. That's what breakout areas are for – and with the increasing noise and pressure of the modern workplace, it's no wonder they're so popular.

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To give it a formal definition, a breakout area is a dedicated part of the office designed for informal, flexible use. Unlike rows of desks or enclosed meeting rooms, a breakout space offers employees somewhere to step away from their main workspace, relax, talk, and think differently.

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In many offices, especially in the modern workplace, the traditional layout of desks and formal meeting rooms no longer suits the full range of tasks people perform during the working day. At Persy Booths, we see the importance of this every time we visit our customers. Employees need places to focus, collaborate, reset, and share ideas. That is why office breakout areas have become such an important feature of contemporary office space.

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A well designed breakout area supports productivity, employee wellbeing and creativity. It helps teams feel comfortable, stress free and engaged. When planned properly, it can transform the overall workplace environment and reflect the style and culture of the business.

Key Takeaways

• A breakout area is a flexible space within the office designed for relaxation, informal meetings and collaboration, separate from desks and formal meeting rooms.
• In the modern workplace, breakout spaces help employees move between focused work, teamwork and short breaks more naturally during the working day.
• Well planned office breakout areas support employee wellbeing, mental health and productivity by offering comfortable seating, natural light and a change of scene.
• Flexible breakout spaces encourage creativity, informal learning and stronger team relationships without the need to book meeting rooms.
• Good design matters: layout, soft seating, modular furniture, lighting and acoustics all play a key role in creating a well designed breakout area.
• In open plan offices, breakout areas should be supported by acoustic solutions such as office pods and office noise reduction solutions to protect focused work.
• When thoughtfully integrated into the wider office space, breakout areas help create a more inviting, productive and balanced work environment.

The term “office breakout area” simply refers to a shared space where employees can take a break from desks and spend time in a more relaxed setting. A "breakout room" is similar in meaning, although it can also refer to a semi-enclosed room used for small, informal meetings or quick catch-ups.

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In everyday language, a breakout space is somewhere you can sit, speak freely, and work in a different way. It is usually easily accessible from the main workspace and does not require booking. The purpose is flexibility. People can use it for relaxation, short meetings, collaboration or quiet thinking.

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In open plan offices, where large teams share the same office space, breakout areas provide much-needed variety. They give employees choice about where and how they work during the day, which is key to maintaining focus and motivation.

So what is a breakout area or breakout room in practical terms?

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It is a space designed with comfort and informality in mind. Unlike traditional meeting rooms, which often feature a boardroom table, screens and structured seating, breakout areas tend to include soft seating, sofas, chairs and sometimes high tables or benches.

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The atmosphere is more inviting and flexible. Comfortable seating, relaxed rules and varied office furniture allow people to sit, rest, unwind or have quick informal meetings without the pressure of a formal setting. A breakout space may include bold colours, wood finishes, good quality lighting and even food or drink facilities.

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The key difference is intent. Meeting rooms are structured and often booked in advance. A breakout area is suitable for spontaneous use, encouraging creativity and conversation without formality.

Office breakout areas serve multiple practical functions during the working day.

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First, they support relaxation. A short break away from desks helps employees reset, protect mental health and return to focused work feeling refreshed. Even ten minutes in a lounge-style space can make a difference.

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Second, they are ideal for informal meetings. Instead of booking meeting rooms for every quick discussion, team members can gather in a breakout space to speak openly and share updates. This flexible breakout spaces approach saves time and helps maintain productivity.

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Third, breakout areas encourage idea generation. When employees move away from the main workspace and sit in a more relaxed setting, creativity often improves. The change of scene, natural light and inviting breakout furniture create a setting that suits brainstorming and collaboration.

The importance of office breakout areas goes beyond aesthetics. They contribute directly to a healthier and more productive workplace.

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A well designed breakout area supports employee wellbeing, strengthens team relationships and improves overall engagement. In many offices, the presence of flexible breakout spaces signals a shift in how business leaders think about work. It shows recognition that employees are not machines tied to desks, but people who need variety and comfort.

Breakout areas provide a valuable change of scene. Stepping away from screens and the main workspace gives employees permission to take a break and relax.

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This small shift can have a positive impact on mental health. When people feel comfortable in their office environment, they are more likely to feel stress free and supported. Soft, comfortable seating and access to natural light both contribute to a healthier workspace. Relaxation does not mean losing productivity. On the contrary, short breaks in a breakout area can improve focus and make the working day more sustainable. Employees who can unwind and reset are more likely to return to their desks feeling productive and engaged. Recent research from the World Green Building Council shows that thoughtfully designed office environments that prioritise wellbeing can measurably improve productivity and employee health.

Breakout spaces are also powerful tools for collaboration.

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In open office layouts, employees may hesitate to speak freely at desks due to office distractions or concerns about disturbing others. A breakout area offers a more suitable space to talk, share ideas and build relationships.

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Informal learning often happens in these settings. Team members exchange insights, solve problems together and develop new ideas in a relaxed environment. Research from CBRE’s 2026 Workplace & Occupancy Benchmarking Program shows that a majority of employees cite collaboration and connection with colleagues as primary reasons they come into the office, underscoring the value of spaces that support spontaneous interactions.

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This strengthens workplace culture and improves communication across the business. When employees have access to a perfect breakout space that feels inviting and practical, they are more likely to spend time together, strengthening bonds within the team. Over time, this contributes to higher engagement and a more positive workplace.

Creating an effective breakout area requires careful planning. It is not simply about adding sofas to an office. The layout, furniture, lighting and acoustics must all suit how people actually use the space.

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The goal is to create a versatile and flexible area that complements the main workspace without disrupting focused work nearby.

Position the breakout space so it is easily accessible but clearly separated from desks. This visual and physical distinction helps employees switch modes from focused work to relaxation or collaboration.

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Soft seating is essential. Sofas, chairs and comfortable seating options encourage people to sit back and unwind. Modular furniture is particularly useful, as it allows teams to reconfigure the space depending on the task. Modular solutions can be moved to accommodate small meetings, solo work or larger group discussions.

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Incorporate high tables, benches and a range of seating types to suit different preferences. Some employees may prefer to sit upright at high tables, while others choose lounge-style sofas. Good quality lighting and access to natural light will make the breakout area more inviting.

In larger offices, it is helpful to create distinct zones within office breakout areas.

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For example, one zone may be designed for quiet time, with comfortable seating and minimal distractions. Another may act as a social space with high tables and bold colours to encourage conversation. A third might function as a games room for team bonding and relaxation.

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In open plan settings, breakout areas often sit alongside those focused work zones. This is often known as the concept of a collaborative workspace, with businesses exploring the shift from traditional layouts to a more adaptable model. These focused work zones allow teams to move easily between open collaboration and enclosed concentration as needed. However, to ensure that ambient noise from more "social" breakout spaces doesn't distract others, companies often turn to solutions such as a work booth, private office pods and portable meeting rooms to protect focus while maintaining a flexible office space. These private booths vary mainly by size and function:

• soundproof phone booth – for solo work or private calls
• two person phone booth – for confidential, two-person discussions
• team meeting booth – ideal for smaller groups to collaborate in

In open plan offices, breakout areas must be carefully integrated into the wider environment. Without proper planning, conversations and games can raise the overall office noise level and disrupt focused work.

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Understanding the impact of an open office layout is crucial when designing breakout areas that suit different team needs.

To maintain balance, consider the location of the breakout area relative to desks and quiet zones. Position it away from the most focus-intensive parts of the office.

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Use materials that absorb sound, such as upholstered furniture, wood finishes and soft surfaces. These practical choices help manage the office noise level and reduce distractions.

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Employers should also explore office noise reduction solutions to ensure that breakout spaces do not negatively impact the wider workspace. In some cases, installing a white noise machine can help mask background conversations and maintain a productive environment.

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Being aware of common office distractions allows businesses to create zones that suit different working styles.

To support both collaboration and focus, combine breakout areas with enclosed solutions.

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A nearby soundproof phone booth or two person phone booth can give employees a private space for calls, while private office pods provide a suitable setting for deep, focused work. A work booth positioned close to the breakout area can offer quick transitions between relaxation and concentration.

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Monitoring usage with a room occupancy sensor helps businesses understand how breakout spaces and booths are used throughout the working day. This practical data supports better space planning over time.

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When designed thoughtfully, breakout spaces and acoustic solutions work together to create a balanced open office that supports both collaboration and productivity.

Breakout areas can reflect company culture and business priorities. The design should suit the style, team structure and values of the organisation.

A lounge-style breakout area might include sofas, soft seating, low tables and plants. Warm lighting, wood finishes and comfortable chairs create a calm, inviting feel.

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This type of space is ideal for relaxation, informal chats and solo breaks. Employees can sit, rest and unwind in a calm environment that supports mental health and wellbeing.

Some businesses choose a more energetic approach. A games room style breakout space might feature high tables, benches and activity zones.

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This example works well for creative teams that benefit from movement and social interaction. The key is to maintain a respectful environment where fun supports, rather than undermines, productivity.

In smaller offices, a compact breakout corner placed next to a collaborative workspace can act as an overflow area before or after meetings.

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These flexible breakout spaces may include modular furniture, screens for quick presentations and comfortable seating for small groups – all useful elements when planning coworking ideas. Positioned near meeting rooms but distinct from desks, they provide a versatile solution for quick huddles.

Given all the advantages, it's little wonder that breakout areas are found in most modern offices. But, if they are not already in place, companies still have to find the budget to do it.

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The good news is that it does not need to be expensive. We're proud of the fact that Persy Booths, for example, provide high-quality soundproof booths without a hefty price tag (especially since we sell direct and cut out the reseller markup). Also bear in mind that many of the other elements that go into making these zones both desirable and effective are inexpensive.

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The truth is that employees appreciate them and most companies can easily justify them and benefit from them – break out areas do not have to break the bank.